Eligibility Requirements:
If you already own the original ISOtunes PRO (1.0) and wish to upgrade to the new PRO 2.0, you must first meet ALL of the following requirements:
- Purchase of the PRO 1.0 occurred in last 30 days (rolling date)
- Purchase took place directly from ISOtunes (i.e. ISOtunes website, Amazon, eBay) and not through an ISOtunes dealer or retailer
- Proof of purchase in the form of a receipt must be provided
Process for Exchange:
- Customer meets all of the eligibility requirements specified above
- Customer completes Replacement/Exchange form
- ISOtunes Customer Service will follow-up with customer to validate
- Once validated, Customer is to handle return shipping costs for PRO 1.0
- Once the PRO 1.0 has been received, ISOtunes will issue a full refund
- Customer is welcome to purchase PRO 2.0
- ISOtunes will ship the PRO 2.0 free of charge when available
(Note: Only valid for North American customers).