Warranty: All ISOtunes® products come with a 1-year warranty against defects in material and workmanship. The warranty does not cover damage by misuse, abuse or unauthorized modifications. We will provide a free exchange for customers who experience defective products within 12 months of purchase.*
Guarantee: Your satisfaction is guaranteed with a 30-day money back promise. If you are not completely satisfied with your product, please contact us within 30 days of purchase and we will prove a full refund**.
*The ISOtunes Wired Listen-Only comes with a 3-month warranty. Apparel & Merchandise items are excluded from warranty & money back guarantee.
**Only items that have been purchased directly from ISOtunes.ca can be returned to ISOtunes. ISOtunes products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
TRILOGY™ Eartips are included with each pair of ISOtunes. When you receive your product, try on each eartip size for comfort and fit. For optimal hearing protection, follow the directions below:
Inspect the eartips before every use for degradation or deformation. The integrity of the eartips is vital for proper hearing protection. Ensure the eartips are securely attached to the ISOtunes product.Insert the eartips - make sure they are fitted, adjusted, and maintained in accordance with the manufacturer's instructions as stated in the manual included with the product.
Replace each pair of eartips every 1-3 months. For automatic replenishment and 15% off each eartip order, sign up for Subscribe and Save.